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Director of Operations

Springfield, MA

Global manufacturer known for creating high end packaging products for the commercial, military and consumer industry seeks a Director of Operations to join their expanding team. In this role, you will create and sustain a work environment that has high levels of safety accountability, employee engagement, high morale, focus on data analytics, and collaborative interaction across all levels of the organization.
  • Create and sustain an environment of 6S accountability driven by data points and floor-based visible management systems which leads to consistent successful achievement of annual strategic objectives.
  • Plan, coordinate and direct daily manufacturing processes and operations teams in order to meet quality, cost, and delivery goals.
  • Collaborates with Planning, Purchasing, Engineering, New Product Development, and Quality to create new and profitable product production.
  • Drive an innovative approach to problem-solving---poke-yokes, pictograms, electronic / video driven work instructions, and other visible management tools to ensure associates have proper education and compliance / audit ability.
  • Demonstrated ability to successfully manage complex manufacturing inventory systems which provide effective supply, optimized stocking levels, and minimal variances related to WM and IM inventory management.
  • Develop and drive an overall culture of continuous improvement by collaborating with staff at all levels to identify opportunities to improve production times, reduce costs, reduce variances, create a safer work environment, reduce inventory levels, etc.
  • Use this data to drive actions to continuously improve.
  • Develops, maintains, and provides visibility to operations budgets, reports actions taken against variances, and executes capital plans for the facility.
  • Establishes and sustains a culture of staff development and performance that “continually raises the bar.”
  • B.S. in Engineering or related field, or equivalent specific experience.
  • 10+/- years of leadership experience driving manufacturing teams.
  • Demonstrated ability to implement and lead a manufacturing culture built on the standards of Operational Excellence, including Visual Management & Process Controls.
  • A solid grasp on lean manufacturing concepts and demonstrated track record of transforming manufacturing plants through Value Stream Mapping, 6-Sigma methodology and disciplined root cause analysis methods.
  • Demonstrated knowledge related to; MES, SAP, MRP, BOM / ROUTER / STDs / Cost management systems
  • Accomplishments in the areas of manufacturing demand forecasting and supply planning to ensure proper supply chain management alignment.
  • Ability to coach for success and guide the development of successful leaders at all levels.
  • Proven collaborator with a track record of creating successful business relationships with stakeholders.
  • Ability to assess personnel requirements and organize, plan, staff and lead operations; must be able to translate Company objectives into understandable language by staff at all levels, effectively communicate and drive them.
  • Base Salary 180k-200k
  • Annual Bonuses
  • Cell Phone
  • Full Medical, Dental, Vision Life
  • Matching 401k
  • Tuition & Certification Reimbursement
  • Vacation
  • Sick Time
  • Holiday Pay
  • Paid Time Off


Robert Wilcox
Partner, Executive Search
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