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Director of IT

Torrance, CA · Information Technology

Overview
The  Director of IT will lead the delivery of technology operations and services  The role is a vital leader of a growing team and must be a self-starter, possessing the ability to quickly understand complex situations and manage effective solutions across a diverse landscape of vendors, services, and staff. They must be able to influence, negotiate, and develop relationships with customers at all organizational levels.
 
What You'll Do 
  • Owner for multiple IT Operations service areas, including, Service Desk, Onsite Support, and Infrastructure
  • Leads budget forecasting and tracking as related to technology services within service areas
  • Lead the evaluation and selection of systems and infrastructure in conjunction with IT strategy and business requirements to assure delivery of solutions
  • Oversee personnel, vendors, projects, and support of all  managed networks, data centers, server environments, and conferencing solutions
  • Responsible for adherence of IT Operations activities to controls necessary for security,  and internal policies
  • Assure the proper analysis, design and documentation, implementation, test, and delivery as performed by the project teams within the service area
  • Manage security incidents, investigations, resolutions, and reporting
  • Drive resolution of high severity outages impacting IT operations areas
  • Lead the development of the IT Operations vision; translate the vision into short-/long- term goals and deliverables that support the operations of IT Operations services
  • Manage the engagement, delivery, and oversight of activities related to Infrastructure services provided by external vendors and service providers
  • Partner with the business areas to identify system requirements and translate business requirements into functional service projects, enhancements, and support
  • Conduct design review of systems and applications to ensure adherence with determining stability, performance, and security standards
What You Need
  • 7+ years of progressively increasing responsibility in Operations and services areas that include delivery of Infrastructure-as-a-Service or End-User Services
  • Experience leading a group or service dedicated to the company-wide IT Infrastructure and Services
  • Proven ability to build relationships using formal and informal networks and effective communication to adapt within the organization
  • Proven experience with managing and utilizing virtualized and cloud infrastructure in a service delivery process
  • Successful history of managing a large volume of work and an ability to meet deadlines in a fast-paced, growing environment
  • Possess solid project management skills, can set and manage expectations extremely well, work effectively with others, and are exceedingly productive on your own while producing quality results
  • Must be able to handle changing and competing priorities where the path forward is not always clear at the outset and use good judgment in stressful situations
What We Offer
  • Base Salary 130k-150k
  • Annual Bonuses
  • Full Benefits: Medical,Dental,Vision,Life
  • Matching 401k
  • Education and Certification Assistance
  • Tremendous growth opportunities
  • Other perks!

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