Title: Director, Commercial Excellence & Sales Operations
Location: Remote
Reporting Structure:

Reports to: CPC COO
Internal relationships: CPC CPO, CIO, Supply Chain CI Director, Data Analytics Manager, Finance, Legal
External relationships: Operating Company CEOs, Commercial leaders, CI leaders

Travel: 50% - 60%

Role Snapshot

Director, Commercial Excellence & Sales Operations, is a senior, hands-on leader responsible for improving commercial execution and operating discipline across CPC’s portfolio companies. This role blends front-line commercial leadership (Sales, Marketing, Inside Sales/Customer Service) with strong sales operations rigor (forecasting, CRM governance, KPI systems, funnel discipline, and performance cadence).

You will partner with operating company CEOs and commercial leaders to drive measurable improvements in growth, conversion, productivity, and customer experience—without adding bureaucracy or slowing decision-making.

Scope Of Impact

1) Assess Current-State Commercial Growth Infrastructure of the Growth Business System infrastructure, inclusive of:

Strategic pricing
Go-to-market (GTM)
Product life cycle management (PLM)
Voice of customer (VOC)
Customer segmentation
Lead generation
Sales funnel effectiveness and conversion
Key account management
Customer service effectiveness
Sales force productivity
Digital marketing
Business development in U.S. & abroad

2) Drive Commercial Continuous Improvement Across the Portfolio

Facilitate impactful improvements across the business aligned with strategic objectives and stakeholder expectations
Assess organizational readiness to grow and prioritize initiatives to stabilize the foundation for scale
Collaborate with leadership to prioritize top-level improvement priorities that position the organization for top quartile growth, through priority initiative identification and execution optimized across the SQDICG dimensions
Analyze business metrics, trends, and processes to develop improvement strategies
Use a team-oriented, structured problem-solving approach to analyze current conditions, diagnose problems, and identify improvement opportunities
Train teammates and executives on CI methods in formal settings and through “stop=and-teach” at Gemba.
Lead and coach multiple Kaizen events simultaneously
Translate strategic vision into action items, balancing strategic and tactical work while meeting business performance needs

Qualifications

10+ years of progressive experience across Sales, Sales Operations/Revenue Operations, and customer-facing functions (Inside Sales and/or Customer Service), with demonstrated front-line leadership
Proven success driving commercial execution improvements: forecasting accuracy, funnel discipline, CRM governance, KPI systems, and sales productivity
Strong experience in multiple areas below:
- GTM execution and cross-functional alignment (Sales + Marketing + Customer/Service + Ops)
- CRM ownership/optimization: hygiene, dashboards, reporting cadence, adoption
- Funnel analytics, pipeline visibility, and conversion improvement
- Territory/coverage models, quota design, sales process and enablement
- Pricing and commercial policy discipline (quoting, discount governance, incentives/ROI)
Comfortable operating in PE-backed, high-accountability environments and influencing senior leaders without formal authority
Bachelor’s degree required; MBA a plus

Compensation

Salary: DOE
Annual Performance Bonus
Full Benefits: Medical, Dental, Vision, Life
Matching 401k
Vacation 4 weeks
Holidays
PTO
Company Laptop
Mobile Stipend
Company Credit Card
Tuition and Certification Assistance