Regional Operations Manager

Location: Baltimore, MD
Date Posted: 11-15-2017
Job Title: Regional Operations Manager
Location: Baltimore, MD
Industries: Utilities (Gas-Electric-Power)/Construction
  
Overview:
National leader in the Supply Chain Solutions Industry supporting the construction utilities and energy customers seeks a Regional Operations Manager will provide day–to-day oversight and supervision of the operations for construction customers in Illinois, Maryland and Virginia. The Operations Manager should be experienced with and possess strong operations, office administration, human resources, performance management, and problem solving skills.
 
Responsibilities:
Provides daily oversight and supervision to a remote team of onsite customer roles communicating job expectations; planning and monitoring job results; training, coaching and mentoring employees; initiating, coordinating, and enforcing policies and procedures.
Establishes training and standard operating procedures. Ensures established processes are followed.
Drives profitability in each contract and understands the impact of operational processes and decisions and how they affect internal and external customers and suppliers.
Works with Alliance Managers, Business Managers, and Account Specialists to monitor contract performance and profitability to achieve Service Level Agreements (SLAs) and optimize gross profit.
Monitors and mitigates risk on contracts.
Builds credibility and trust with customers and suppliers through consistent communication, follow-up and resolution of issues.
Researches and resolves problems with sub-contractors and customer to ensure quality service delivery.
 
Requirements:
Bachelor’s Degree in Business Administration, Construction Management or related discipline.
5+ years experience in construction management or utilities (Gas/Electric/Power) industry.
5+ years project management experience.
Must have intermediate Excel experience with ability to create pivot tables.

Perks:‚Äč
Medical, Dental, Vision, Life
Vacation pay
Sick pay
Paid time off
Holiday pay
Company award and recognition programs
Company holiday party’s
Matching 401k
Tuition reimbursement

photo  
Robert Wilcox
Partner, Executive Search
  
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