Title: Continuous Improvement Director
Location: Remote
Reporting Structure:
- Reports to: CPC COO
- Internal relationships: CPC CPO, CIO, Supply Chain CI Director, Data Analytics Manager, Finance, Legal
- External relationships: Operating Company CEOs, Commercial leaders, CI leaders
Travel: 50% - 60%
Role Snapshot
The Commercial CI Director will be an experienced leader focused on the development and deployment of a business system across a portfolio of companies to drive short- and long-term commercial strategic goals. Ideal candidate will collaborate with operating company CEOs to drive Continuous Improvement by establishing standards and ensuring effective problem-solving skills.
This role will make an immediate impact by:
- Acting as a thought partner and collaborating on the development of the Continuous Improvement program focusing on growth initiatives
- Lead or support senior leadership at our companies on the commercial initiatives to generate incremental $10mm in revenue each year
- Being a catalyst for change where continuous improvement progress is stalled, or in newly acquired platforms and add-ons needing a jumpstart on value creation
Scope Of Impact
1) Assess Current-State Commercial Growth Infrastructure of the Growth Business System infrastructure, inclusive of:
- Strategic pricing
- Go-to-market (GTM)
- Product life cycle management (PLM)
- Voice of customer (VOC)
- Customer segmentation
- Lead generation
- Sales funnel effectiveness and conversion
- Key account management
- Customer service effectiveness
- Sales force productivity
- Digital marketing
- Business development in U.S. & abroad
2) Drive Commercial Continuous Improvement Across the Portfolio
- Facilitate impactful improvements across the business aligned with strategic objectives and stakeholder expectations
- Assess organizational readiness to grow and prioritize initiatives to stabilize the foundation for scale
- Collaborate with leadership to prioritize top-level improvement priorities that position the organization for top quartile growth, through priority initiative identification and execution optimized across the SQDICG dimensions
- Analyze business metrics, trends, and processes to develop improvement strategies
- Use a team-oriented, structured problem-solving approach to analyze current conditions, diagnose problems, and identify improvement opportunities
- Train teammates and executives on CI methods in formal settings and through “stop=and-teach” at Gemba.
- Lead and coach multiple Kaizen events simultaneously
- Translate strategic vision into action items, balancing strategic and tactical work while meeting business performance needs
Qualifications
- Bachelor’s degree in business, marketing, or a technical discipline (MBA preferred)
- Lean/CI Black Belt (or equivalent experience in a Lean business system)
- 10+ years of related experience in progressively responsible leadership roles, including:
Continuous Improvement
Sales and Marketing (Commercial)
Product Line Management
Strategy
General Management with P&L responsibility
- Experience leading Lean transformation and rollout across multiple businesses within a global platform
- Proven experience developing Go-To-Market strategies, market segmentation, and product development
- Experience with business strategy planning/development and facilitating Strategy Deployment at senior leadership levels
- Strong business and financial acumen, engaging and dynamic leadership skills, and a strong bias for action
- Ability to engage all levels of the organization, including training peers and executives
- Team player with a consistent coaching mindset
Compensation
- Salary: DOE
- Annual Performance Bonus
- Benefits 100% paid for employee
- Vacation 3 weeks
- Holidays
- PTO
- Company Laptop
- Mobile Stipend
- Company Credit Card
- Tuition and Certification Assistance