Overview
The Director of IT will lead the delivery of technology operations and services The role is a vital leader of a growing team and must be a self-starter, possessing the ability to quickly understand complex situations and manage effective solutions across a diverse landscape of vendors, services, and staff. They must be able to influence, negotiate, and develop relationships with customers at all organizational levels.

What You'll Do

Owner for multiple IT Operations service areas, including, Service Desk, Onsite Support, and Infrastructure
Leads budget forecasting and tracking as related to technology services within service areas
Lead the evaluation and selection of systems and infrastructure in conjunction with IT strategy and business requirements to assure delivery of solutions
Oversee personnel, vendors, projects, and support of all managed networks, data centers, server environments, and conferencing solutions
Responsible for adherence of IT Operations activities to controls necessary for security, and internal policies
Assure the proper analysis, design and documentation, implementation, test, and delivery as performed by the project teams within the service area
Manage security incidents, investigations, resolutions, and reporting
Drive resolution of high severity outages impacting IT operations areas
Lead the development of the IT Operations vision; translate the vision into short-/long- term goals and deliverables that support the operations of IT Operations services
Manage the engagement, delivery, and oversight of activities related to Infrastructure services provided by external vendors and service providers
Partner with the business areas to identify system requirements and translate business requirements into functional service projects, enhancements, and support
Conduct design review of systems and applications to ensure adherence with determining stability, performance, and security standards

What You Need

7+ years of progressively increasing responsibility in Operations and services areas that include delivery of Infrastructure-as-a-Service or End-User Services
Experience leading a group or service dedicated to the company-wide IT Infrastructure and Services
Proven ability to build relationships using formal and informal networks and effective communication to adapt within the organization
Proven experience with managing and utilizing virtualized and cloud infrastructure in a service delivery process
Successful history of managing a large volume of work and an ability to meet deadlines in a fast-paced, growing environment
Possess solid project management skills, can set and manage expectations extremely well, work effectively with others, and are exceedingly productive on your own while producing quality results
Must be able to handle changing and competing priorities where the path forward is not always clear at the outset and use good judgment in stressful situations

What We Offer

Base Salary 130k-150k
Annual Bonuses
Full Benefits: Medical,Dental,Vision,Life
Matching 401k
Education and Certification Assistance
Tremendous growth opportunities
Other perks!